Here are the steps to add an email account.
You will need to start by logging in to your cPanel account. (https://cpanel.yourdomain.com/ with “yourdomain.com” being your website name)
Once logged in, navigate to the Email section, and click on “Email Accounts”.
Fill in the required information:
Email: The desired account name.
Domain: What domain to setup the account on. There may be multiple if you have registered more than one.
Password: We have password complexity enabled. As a password is entered, the coloured bar below will change and be scored. This assists with making sure it is not easily guessed. You can click on the “Generate” button to the right of the field to have it randomly create a password for you. It will also allow you to choose between using numbers, symbols, or both.
Mailbox Quota: This can be set to restrict the new email account to a set mailbox size, or set to unlimited. (Note that the total size cannot exceed the total available storage of the cPanel account. E.g. With a 1 GB total storage limit, setting an email account to “Unlimited” will only allow up to the maximum 1 GB total storage. This is useful for preventing your email, or multiple email accounts from filling up the total storage.)
Send welcome email with mail client configuration instructions: This will send the mail settings, and for Apple/iOS devices, a small attachment for a “Mail profile” to setup the email account in a few clicks.
Lastly, click on “Create Account” to finish.
If you are prompted with the error, “You are using your maximum allotment (X) of email accounts.” then you will need to either remove an old email account, or contact us to add additional mailboxes to your account.